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Return Policy
If we shipped you the wrong product, you ordered by mistake, changed your mind, no longer want/need the item, or it arrived defective or damaged, We're Sorry! We will send a replacement or refund you for your purchase, provided the return request is received within 90 days of the order shipment date (The order shipment date and order notification are provided to you by email).
How to Make a Return
To return an item, please log in to your account on our website: https://earthcareseeds.com/login and contact us through your Account Order History contact form.
If you do not have an account, please email contact@earthcareseeds.com and include the Order Reference.
A pre-paid return label will be emailed to you or sent to your physical address to return the items.
Earthcare Seeds Guarantees to the Best of our Ability:
1: The seeds we promote are sourced, wild-crafted to conservation standards, naturally grown or organic, open-pollinated, and heirloom, and do not knowingly contain Genetically Modified Organisms (GMO) or Genetically Engineered (GE) seeds.
2: The seeds have been tested for germination, inspected for viability, and good faith placed in the seed's source.
3: That the seed sold is of high quality and described on the container within recognized tolerances within the trade as required under State and Federal Seed Laws.
4: We cannot guarantee the establishment of plants due to various factors over which we have no control.
5: We make no other guarantees, express or implied, and no liability hereunder shall be asserted unless the buyer or user reports to Earthcare Seeds within a reasonable period of time (not to exceed 90 days of receipt of seed) any conditions that might lead to a complaint.
Our liability is limited to the purchase price of the seed only. If you are not entirely satisfied with your purchase, please contact us for exceptional customer support.
We’re happy to answer any questions you have. Just send us a message in the form below with any questions you may have.
